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Modern Work Space

Field Service Technician

Czarna Woda/Morag and areas around


About the job

Are you a talented Mechatronic Maintenance Specialist? Join our client's team and take your career to new heights!

Main tasks and responsibilities: 

Mechanics: Preventive and corrective maintenance tasks, inspections and troubleshooting for
machines and equipment in veneer and plywood manufacturing. In addition, your tasks might
include occasionally machine installation, installation supervision and training the customers for
new equipment at our installation sites.  
Automation: Preventive and corrective maintenance tasks, inspections and troubleshooting. You
should have a degree in machine automation and a good knowledge of control systems, PLC,
motion control and frequency converters.  
Maintenance tasks are performed at our customers mills, or remotely using modern online tools.  
You must have readiness to travel, you need to have good interaction skills, customer service attitude, the ability to work independently and a good level of English.

In additional Field service technician: 

Is responsible for high-quality service planning and implementation of customer visits and reporting
of the work. Reporting is started during the visit at customers mill and finalized not later than one
week after the visit.
Is responsible to organize start and end meetings with the customer when the work is started and
finished in a mill.
Acts as Raute ́s representative at customer sites.
Is promoting further sales through additional services, recommendation of spare parts, upgrades
and modernizations.

Supervisor or other management responsibilities: 

No direct supervisor responsibility but the duties of the installation supervisor and site manager
includes management responsibility for site employees. Job is mainly expert type.  

Interaction and communication required for the task:

The task requires active communication and interaction with both internal and external partners.

About you

Required skills:

The task requires good knowledge of veneer and plywood manufacturing technology and customer
processes (training will be provided), as well as a lot of independent decision-making and problem
solving. Success or failure affects directly to the production capacity of the customer ́s mill.
Good customer service and communication skills (also in English).
Mechanical and automation skills.
Computer and application skills (Word, Excel, Powerpoint, ERP, maintenance management system).
Reporting skills.

Company offer

Benefits to be discussed with the candidate

Ready for a new challenge?

Send your CV to 


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